The quick & easy way to get around Carlisle

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Discover Carlisle's newest way to travel with Tap a Taxi! Simply tap and ride to your destination hassle-free. Whether you're off to work or exploring the city's charms, our reliable drivers and transparent pricing make every journey smooth sailing.


Embark on a seamless journey to Carlisle's top attractions – whether it's the historic Carlisle Castle, the tranquil greenery of Bitts Park, or the vibrant shopping experience at The Lanes Shopping Centre. With just a few taps on your smartphone, your ride is on its way.


With journey tracking, you can monitor your ride's progress in real-time, ensuring peace of mind and timely arrivals. Schedule your journeys in advance to streamline your plans and never miss an appointment. Plus, with the ability to request the number of seats you need, whether it's a solo adventure or a group outing, Tap a Taxi caters to your every need.


Signing up for Tap a Taxi is easy! Simply download the app from the App Store (for iOS) or Google Play Store (for Android) and follow the prompts to create your account as a driver or customer.

For driver accounts, Tap a Taxi requires verification of account details by our team before going live. This ensures the safety and reliability of our drivers for all passengers. We will need to see proof of the following: driving licence; Hackney/private driving licence; Hackney/private vehicle licence; MOT certificate; motor insurance; public liability insurance.

As a customer, you have two options to book a taxi. You can either tap on a vehicle shown as available on the map for immediate booking, or you can submit a journey request to all vehicles by tapping the "Book Cab" button. This option allows you to specify various preferences such as collection time, vehicle accessibility, and more.

Yes, you can cancel your journey at any time before the driver arrives. Simply navigate to your booking details in the app and follow the cancellation prompts.

Yes, the Tap a Taxi app is available for both iOS and Android devices. The app is completely free for customers to use; just pay for your journeys. Drivers who register pre-launch will be given a 2-month free trial, after which there will be a subscription fee.

Payment for journeys is not handled directly within the Tap a Taxi app. However, many vehicles affiliated with Tap a Taxi offer card readers for convenient payment. You can filter vehicles with card readers in the app to ensure a seamless payment experience.

More Questions?

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